How can we help?
Answers to common questions, and a way to reach the Hero Trader team.
Common questions.
When does Hero Trader launch?
November 20, 2026 at 12:00 AM Eastern Time (ET).
Do I need to download anything?
No. Hero Trader runs in your browser. If you prefer, you can download it for Windows or Mac.
Which accounts can I use?
Funded accounts from supported prop firms. There is also a practice account that uses simulated money.
Where does the market data come from?
Hero Trader runs on CME market data.
What can I trade?
Index futures (NQ and MNQ, ES and MES, YM and MYM, RTY and M2K), metals (gold, silver and copper), energies (crude oil and natural gas), currencies (Euro, Yen, Pound and Aussie), agriculturals (corn, soybeans and wheat) and more.
Can I copy trades to more than one account?
Yes, with Hero Copy. Pick a master account, choose the accounts that copy it, and set a size multiplier and a max loss and max gain for each one. See the Platform page.
Is Hero Trader available in Spanish?
Yes. Hero Trader runs in English and Spanish.
How do I join the waitlist?
Use the Join the waitlist form. We'll email you when Hero Trader launches.
I represent a business. Who do I contact?
Request the partner offer on the Partners page and we'll email it to you.
Still need help?
Send a message and the Hero Trader team will reply by email.